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Writer's pictureRob Stanfield

5 Questions Enterprise Architects Should Ask to Apply Systems Thinking More Effectively

A McKinsey study found that about 70% of big change programs, including IT projects, fail.


This is a significant problem for organizations seeking efficient, scalable solutions. Such failures result in wasted resources and missed opportunities.


But asking the right questions can transform outcomes.




1. Identify the Core Problem


Understanding the core problem is essential.


Many projects fail because they address symptoms rather than root causes. Misdiagnosed problems lead to ineffective solutions and wasted resources.


Clear problem identification ensures focused and relevant solutions.


- Define the root issue.

- Align with business goals.

- Validate with stakeholders.

- Avoid superficial fixes.

- Reassess the problem regularly.


A clear problem definition is the foundation for effective solutions.


2. Determine Key Stakeholders


Stakeholders are crucial to project success.


Ignoring stakeholders can lead to resistance, misalignment, and project failure. Engaging them ensures the system meets their needs and gains their support.


Knowing your stakeholders helps create more relevant and accepted solutions.


- Identify all affected parties.

- Understand their needs and interests.

- Involve them in decisions.

- Communicate regularly.

- Address their concerns promptly.


Stakeholder involvement drives project alignment and acceptance.


3: Define the System's Boundaries


Clear boundaries prevent scope creep and confusion.


Undefined boundaries lead to uncontrolled project expansion, delays, and cost overruns. Clear limits help maintain focus and manage expectations.


Knowing the scope ensures that projects stay on track and within budget.


- Outline whats included and excluded.

- Identify constraints and limits.

- Communicate the scope clearly.

- Monitor for scope changes.

- Adjust boundaries as needed.


Defined boundaries keep projects focused and controlled.


4: Predict Interactions of System Elements


Understanding interactions avoids unexpected issues.


Overlooking interactions can cause integration problems and system failures. Predicting how elements will interact ensures a cohesive system design.


Anticipating these interactions helps in designing robust and reliable systems.


- Map element relationships.

- Analyze potential interactions.

- Test in a controlled environment.

- Monitor for unexpected behaviors.

- Adjust design based on findings.


Knowing interactions ensures a harmonious and efficient system.


5: Evaluate Potential Impacts


Assessing impacts leads to informed decisions.


Ignoring potential impacts can result in unforeseen consequences that harm the organization. Evaluating both positive and negative effects helps in making strategic choices.


Understanding impacts allows for proactive planning and risk mitigation.


- Assess short-term and long-term effects.

- Consider positive and negative impacts.

- Plan for mitigating negative outcomes.

- Review impacts regularly.

- Adjust strategies based on impact analysis.


Evaluating impacts ensures strategic, well-rounded decisions.




Asking the right questions leads to better system design.


By focusing on these key questions, enterprise architects can drive more effective and successful projects.


What questions do you think are essential for systems thinking in enterprise architecture?

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